Terms of Service
Effective: March 22, 2026 | Last updated: March 22, 2026
1. Parties and Acceptance
These Terms of Service ("Terms") constitute a binding agreement between you ("Client") and PA Registered Office Services, LLC, a Pennsylvania limited liability company doing business as PA CROP Services ("Provider," "we," "us"). By purchasing any service or creating an account, you accept these Terms.
2. Services Provided
Provider is a Commercial Registered Office Provider ("CROP") licensed under 15 Pa. C.S. § 109. Our services include:
- Providing a registered office address for your Pennsylvania business entity as required by 15 Pa. C.S. § 108
- Receiving, scanning, and forwarding documents delivered to your registered office address
- Sending compliance reminders for annual report deadlines
- Filing annual reports on your behalf (Business Pro and Business Empire plans only)
- Providing web hosting services (Business Starter, Business Pro, and Business Empire plans only)
- AI-powered compliance assistance via our client portal
3. Service Limitations
Provider does NOT provide legal advice, tax advice, or accounting services. Our AI compliance assistant provides general information about Pennsylvania business compliance requirements and should not be relied upon as legal counsel. Provider is not a law firm and no attorney-client relationship is created.
Provider is not responsible for delays in document forwarding caused by mail carrier delays, incorrect addressing by third parties, or force majeure events.
4. Client Obligations
Client agrees to: (a) provide accurate entity information including legal name, entity type, and PA Department of State file number; (b) promptly notify Provider of any changes to Client's entity status, contact information, or ownership; (c) file the DSCB:15-108 change-of-registered-office form with the PA Department of State to designate Provider as their registered office; (d) pay all fees when due.
5. Fees and Billing
All plans are billed annually via Stripe. Prices are as listed on pacropservices.com at the time of purchase. Provider may change pricing with 60 days' written notice before the next renewal. State filing fees (e.g., $7 for annual reports, $5 for change of registered office) are the Client's responsibility unless included in the plan.
6. Cancellation and Refunds
Client may cancel at any time by contacting hello@pacropservices.com. Upon cancellation: (a) service continues through the end of the paid period; (b) no prorated refunds are provided; (c) Client is responsible for filing a new DSCB:15-108 to designate a new registered office. Provider will continue to forward documents received after cancellation for 30 days as a courtesy.
7. Service of Process
If Provider receives service of process addressed to Client's entity, Provider will: (a) scan the documents within one business day; (b) forward the scanned documents to Client's email on file; (c) mail the original documents to Client's mailing address on file. Client acknowledges that timely response to service of process is Client's sole responsibility.
8. Limitation of Liability
Provider's total liability for any claim arising from these Terms or the services provided shall not exceed the total fees paid by Client in the 12 months preceding the claim. Provider is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to damages arising from missed deadlines, late document forwarding, or reliance on AI-generated compliance information.
9. Indemnification
Client agrees to indemnify and hold harmless Provider from any claims, damages, or expenses arising from: (a) Client's use of the registered office address for unlawful purposes; (b) Client's failure to maintain entity compliance; (c) inaccurate information provided by Client.
10. Data and Privacy
Provider handles Client data in accordance with our Privacy Policy. Client consents to Provider scanning and digitally storing documents received at the registered office address.
11. Governing Law and Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Erie County, Pennsylvania. Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation for 30 days.
12. Modifications
Provider may modify these Terms with 30 days' notice via email. Continued use of services after the modification date constitutes acceptance of modified Terms.
13. Contact
PA Registered Office Services, LLC
924 W 23rd St, Erie, PA 16502
Email: hello@pacropservices.com
Phone: 814-228-2822